Privacy Policy

Introduction

At ScrumEye, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using ScrumEye, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Company name and job title
• Account credentials (username and password)
• Payment and billing information
• Communications with us (support requests, feedback)

Usage Data

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Log data (access times, pages viewed, clicks)
• Cookies and similar tracking technologies

Integration Data

When you connect third-party services (JIRA, GitHub, Slack), we collect:

• Project and sprint information
• Code commit metadata (not the code itself)
• Task and issue tracking data
• Team member activity data

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process your transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments and questions
• To detect, prevent, and address technical issues and fraud
• To analyze usage patterns and optimize user experience
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Stripe)
• Analytics services (Google Analytics)
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at contact@scrumeye.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service. You can control cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for the service to function properly
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it by law.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: