Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of ScrumEye's offshore team management platform, including our website, services, and applications (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Subscription Plans and Billing

Free Trial

We offer a 14-day free trial for new users. No credit card is required to start your trial. At the end of the trial period, you must select a paid plan to continue using the Service.

Paid Subscriptions

Paid subscriptions are billed in advance on a monthly or annual basis. You will be charged on the day your subscription begins and on each renewal date thereafter.

Payment Methods

We accept payment via credit card and other methods as displayed during checkout. By providing payment information, you authorize us to charge your payment method for the subscription fees.

Price Changes

We reserve the right to modify our pricing at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will provide at least 30 days' notice of any price increases.

Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period.

Refund Policy

We do not offer refunds for any reason.

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities. Upon termination, your right to use the Service will immediately cease.

Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Engage in unauthorized access or hacking
• Spam or harass other users
• Interfere with the Service's operation

Intellectual Property

The Service and its content, features, and functionality are owned byScrumEye and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive license to use, store, and process your content solely to provide the Service.

Feedback

If you provide feedback or suggestions about the Service, we may use that feedback without any obligation to you.

Data Ownership and Security

You retain all rights to your data. We do not own, control, or access your code repositories. We only collect metadata necessary to provide the Service as described in our Privacy Policy.

We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure, and you use the Service at your own risk.

Third-Party Integrations

The Service integrates with third-party services such as JIRA, GitHub, and Slack. Your use of these integrations is subject to the terms and conditions of those third-party services.

We are not responsible for the availability, performance, or content of third-party services. Any issues with third-party integrations should be directed to the respective service provider.

Disclaimers and Limitations of Liability

Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, ScrumEye shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold ScrumEye harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms, please contact us: